Submit a Customer Support Request

Installed customers, use the link below to submit a customer support ticket. Our team will be in touch as soon as possible to address your concerns.

Support tickets are focused on helping you manage your experience with our service. Please use this form if you have questions regarding your utility bill, contract, net metering, or other general questions.

If you have a concern regarding inspection, repair or adjustments to your physical equipment please submit a maintenance request instead. Maintenance tickets can help address concerns about system installation, system monitoring, panel reporting, and leaks.